Frequently Asked Questions
Everything you need to know about your Rocket Dog order
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How do I know which size to order?
Most of our styles run true to size, but we recommend checking the specific size guide located on each product page for the most accurate fit information.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your products vegan-friendly?
Many of our most popular styles are 100% vegan. You can filter by 'Vegan' on our collection pages to find products made without any animal-derived materials.